SL screws up again

December 2, 2006

SecondLife has yet again let it’s userbase down.  I know of NO other company which would rollout defective code and just “let it run” for DAYS at a time.  Yes, it’s nice that they’re trying to fix it on the main grid, but lets face it, THIS IS COSTING PEOPLE MONEY.

I was told SL has a Service Level Agreement, I have yet to see one.  The scripting language wasn’t developed to actually think that a command may fail and have a failsafe, so any money based scripts are just blindly running along thinking all is well with the world.. sending money into a huge void.  People’s inventories are getting screwed up (no, not the people with the missing inventory.. those who rez no-copy items and then find that they’re not rezzed and not in inventory anymore).  This is no way to run a company.

At this point I’d rather see a grid shutdown than having it wander along limping like this.  Stop it, fix it without a load then try again (or roll back if needed).

There are a few Lindens who have gone out of their way to try to check up on the general population and I’ve had the pleasure of speaking to them in-world about the status of things, but this is starting to go beyond what any good customer service can smooth over.

- Wagahai Oddfellow

SL forced me to get this blog, might as well use it…

December 1, 2006

(yah.. the topic says it all)


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